If your teacher is also a parent, your teacher will need two accounts. These two accounts cannot have the same email address. Email addresses are not required for teacher accounts, but they are for a parent account. Please only use the email address for the parent account, or use two different email addresses for the teacher and parent accounts.
Articles in this section
- My children are being signed in, but are showing in the incorrect rooms. What do I do? *Procare users only*
- What do I do if the parent has checked out their child, but I am not finished recording events?
- How do I print reports for licensing, such as Name To Face and Attendance?
- How do I reset my teacher password(s)?
- How can I customize my activities?
- My attendance dashboard does not match the mobile app. What do I do?
- A parent's email is already in use with another school. What do I do?
- Parents are not receiving notifications, how can I see if they are being delivered?
- How do I send the complete daily report at the end of the day?
- How do I send the Welcome Email?