To resend a welcome email to a family member follow these steps:
1.Click on the family member tab on the admin portal
2.Find the family member in the list
3.Click on the white box at the end of their record row
4.Click on the Bulk Action Menu in the blue header bar
5.Select (Re)Send Welcome email option
6.If you need to resend the welcome email to multiple family members at one time, check mark all of their white boxes and then select the (Re)Send Welcome email option from the bulk action menu.
You can also open the family member's page and click the Send Welcome Email button at the bottom.